"On January 1, 2000--just 9 months away--we'll take a deep breath and hope our banks, utilities, and government took the right steps to protect us from a potential nightmare. How will your phone system behave that morning?
These are the opening lines to a letter I unearthed while cleaning out a file cabinet I inherited along with my day job as an IT network admin. One of my predecessors had filed it away more than ten years ago, and it had never been discarded. It's hard to… Continue